Privacy Policy

Last Updated: April 15, 2025

TradeUpload ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Express interest in obtaining information about our services
• Participate in activities on our platform
• Submit vehicle trade-in information

The personal information we collect may include:

• Contact information (name, email address, phone number)
• Business information (dealership name, address)
• Account credentials
• Vehicle information (make, model, year, VIN, condition, photos, etc.)
• Payment information (processed securely through our payment processors)

Automatically Collected Information

When you visit our website or use our platform, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Other usage data

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Facilitate communication between dealerships and customers regarding vehicle trade-ins
• Send administrative information, such as updates, security alerts, and support messages
• Respond to customer service requests and support needs
• Process payments and prevent fraudulent transactions
• Improve our website and user experience
• Analyze usage patterns and trends
• Send marketing and promotional communications (with your consent)
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

Dealership Data Sharing

When a customer submits vehicle information through our platform, that information is shared with the dealership selected by the customer.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Third-Party Service Providers

We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as:

• Payment processing
• Data analytics
• Email delivery
• Hosting services
• Customer service

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

4. Data Security

We use administrative, technical, and physical security measures designed to protect your personal information from unauthorized access and misuse. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.

5. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to erasure or deletion of your personal information
• The right to restrict processing of your personal information
• The right to object to the processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@tradeupload.com